Frequently Asked Questions
Where can I buy the HumidiFlyer?
How long does it take for delivery?
Delivery options depend on the country in which you wish to receive the HumidiFlyer.
In the USA you have 3 options on checkout for delivery.
USPS 4 – 6 business days
FedEx 2 day & FedEx overnight.
In the UK there are 2 options: Royal Mail 1-3 business days and DHL overnight.
For Australia Standard Post 3 – 5 business days and Overnight Post next day in the Australia Post guaranteed network.
Europe there is FedEx 1-2 business days
New Zealand usually 2 – 3 business days. Major cities can be overnight – Shipping is included in the unit price.
For Israel units are sent DHL from the UK and can take 5 days for delivery. Shipping is included in the unit price.
Asia Pacific units are sent Australia Post Tracked and Signature required from Australia. Delivery 4 – 7 business days. Shipping is included in the unit price.
For South Africa delivery takes 2 – 3 days from a warehouse in Johannesburg
Is the HumidiFlyer comfortable to wear for long periods?
The HumidiFlyer is surprisingly very comfortable. It is very lightweight, the design is contoured for comfort and the elastic strap is adjustable to suit. Ok, you may think it looks a little ‘different’ at first, but we’re all familiar with the sight of the simple dust mask now being worn in some congested cities, for the purpose of reducing contact with airborne germs. Initially wearing the HumidiFlyer might draw a little attention but invariably, feedback praising its performance includes comments that it leads to happy and instructive shared conversations.
How long do I need to wear it to obtain relief?
The more the HumidiFlyer is used on your flight, the more benefit you will receive. For example, on an 8 hour flight, little relief will be achieved if used only 1 hour, while 4 hours use will deliver substantial relief. Many experienced HumidiFlyer users prefer to use it for almost all of their flight because of the comfort it provides compared to not wearing it.
Can I share the HumidiFlyer?
It is not recommended. It is a personal breathing mask. The risk of spreading a cold or virus is to be avoided.
How does the filter work?
The HumidiFlyer contains a foam filter which retains your natural humidity and air temperature levels and uses them to condition the dry cabin air that you breathe in. It may also filter dust and foreign particles from the air you breathe.
The filter is an open weave medium which allows your breath to pass through it and it traps the moisture from your breath on the way out. When breathing in, the moisture from the filter is picked up again. As it is an open weave medium there is no residual carbon dioxide left in the mask.
How do I keep the HumidiFlyer clean?
Each HumidiFlyer comes with advice for cleaning. The mask should be cleaned after each flight. The entire mask, including the green foam filter can be washed using warm soapy water. Rinse thoroughly with fresh water and allow to completely dry out. NOTE The foam filter will expand when washed. It will shrink back to size when dry.
Tips for Further Enhancing the Benefits of the HumidiFlyer.
Here are a few tips that will make using the HumidiFlyer an even easier and more enjoyable experience:
1. Keep the cloth bag that comes with your HumidiFlyer. Store the mask in the bag after each flight and cleaning.
2. If you are buying several mask for a sports group for example or for a fellow traveller, you can initial the inside of the elastic headband. A sharpie can write on the plastic pieces.
3. Extra benefit can be achieved by placing a few drops of aroma therapy oils on the filter. Eucalyptus oil is especially beneficial for the sinuses.
4. Many travellers are also using it in dry air conditioned hotel rooms when sleeping.
5. Drink plenty of water during the flight to aid your hydration and keep alcohol and tea and coffee to a minimum as it has the opposite effect.
6. Get as much sleep as possible and avoid watching too much entertainment. That just dehydrates your eyes.