Privacy Policy

Effective Date: 09/06/2025

At HumidiFlyer Technologies Pty Ltd, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Your name, email address, phone number, and postal address

  • Billing and shipping details

  • Payment information (processed securely through third-party providers like PayPal and Westpac PayWay)

  • Order history and customer service interactions

  • Website usage data (via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your purchase

  • Respond to enquiries and provide support

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your data.

We may share information only with:

  • Trusted third parties who assist in processing orders (e.g. payment gateways, shipping partners)

  • Regulatory or legal authorities if required

4. Data Storage & Security

Your data is stored securely and accessed only by authorised personnel. We take reasonable steps to protect it from misuse, loss, or unauthorised access.

5. International Orders

For international customers, your data may be shared with fulfilment partners in your region (e.g. shipping warehouses). This ensures accurate delivery of your order and local customer support.

6. Your Rights

You may:

  • Request a copy of your personal data

  • Ask us to correct or delete your data

  • Opt out of marketing communications at any time

To exercise your rights, email us at [email protected]

7. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some site functions may not work as expected.

8. Contact Us

If you have questions or concerns about your privacy, contact us at:

HumidiFlyer Technologies Pty Ltd
Email: [email protected]
Phone: +61 3 8307 5222